Privacy Policy

At Delulu Books (operated by Citadel Summit LLC), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase digital products.

1. Information We Collect

Personal Information

When you create an account or make a purchase, we collect:

• Name and email address
• Billing information (processed securely through PCI-compliant payment gateways)
• Account password (securely hashed with Argon2id; never stored in plain text)
• Purchase history, download records, and license keys

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and general geographic location data
• Browser type, operating system, and device information
• Pages visited, access timestamps, and referring URLs

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your digital product purchases
• Generate authenticated, expiring download links and licenses
• Send order confirmations, access links, and customer support updates
• Detect and prevent fraud, abuse, or unauthorized downloads
• Maintain and optimize site performance and security
• Comply with applicable legal, accounting, and tax requirements

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share data strictly with trusted third parties necessary to provide our services:

• Payment Processors: We partner with Stripe and PayPal to process payments. Payment details are handled directly by these PCI-DSS compliant providers. We do not store credit card or bank credentials.
• Infrastructure & Email Delivery: Secure cloud hosting, SSL encryption, and transactional email services to deliver download links.
• Legal Compliance: We may disclose information if required by court order, law, or to defend our legal rights.

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Passwords are hashed using Argon2id algorithm
• Secure payment processing through PCI-compliant gateways
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your data

To exercise these rights, please contact us at privacy@delulubooks.com.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.