Privacy Policy

At Delulu Books, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase digital products.

1. Information We Collect

Personal Information

When you create an account or make a purchase, we collect:

• Name and email address
• Billing information (processed securely through payment processors)
• Account password (encrypted and never stored in plain text)
• Purchase history and download records

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide access to purchased digital products
• Send order confirmations and download links
• Respond to your inquiries and provide customer support
• Prevent fraud and unauthorized access
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Payment Processors: We share billing information with Stripe to process payments securely
• Service Providers: We may share data with trusted third-party services that help us operate our website (hosting, email delivery, analytics)
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, your information may be transferred

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Passwords are hashed using Argon2id algorithm
• Secure payment processing through PCI-compliant gateways
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your data

To exercise these rights, please contact us at privacy@delulubooks.com.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.